Reviews

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Hometown Heating & Air Reviews

Hometown Heating & Air Conditioning strives for 5-star service with each appointment. Please read our recent reviews below.

Patricia TOWNEND
Patricia T.
Sara Laikam
Sara L.
Wil is great , he has serviced our system for year and has successfully extended the life and efficiency. Thanks Hometown
Jaymee Acton
Jaymee A.
Our experience with Hometown Heating and Air was fantastic! They had someone out to our house very quickly after calling. Will was very friendly and. knowledgeable. He spent time explaining the issue with our AC and promptly had it fixed.Would recommend to anyone!
Greg Haas
Greg H.
We just had a new mini-split AC/Heat pump installed by Hometown Heating & Air. We were going to get, as we always do, three estimates BUT after meeting Wes we felt so comfortable with him that we hired his company to do the job without even calling anyone else. We are so glad we did! His approach during our first meeting was that of a consultant - not a salesman. He did not try to over-sell us on anything and he took the time to explain why he was recommending the solution he presented to us. He also patiently took the time to answer all of our questions and concerns.We were so impressed with the professionalism and thoroughness of his installation crew. They were employees - not sub-contractors - neat, well mannered, very polite and they treated our home like it was their own. Even though the installation took a bit longer than expected and they had another job to do after ours, they took the time to go over everything with us - the installation, explaining the operation of the equipment, warranties and some additional ideas about how we can make our home even more energy efficient. This company has truly found the recipe for success - treating customers like family and doing those extra little things that will create customers for life...and we will definitely be one of those!
We just had a new mini-split AC/Heat pump installed by Hometown Heating & Air. We were going to get, as we always do, three estimates BUT after meeting Wes we felt so comfortable with him that we hired his company to do the job without even calling anyone else. We are so glad we did! His approach during our first meeting was that of a consultant - not a salesman. He did not try to over-sell us on anything and he took the time to explain why he was recommending the solution he presented to us. He also patiently took the time to answer all of our questions and concerns.We were so impressed with the professionalism and thoroughness of his installation crew. They were employees - not sub-contractors - neat, well mannered, very polite and they treated our home like it was their own. Even though the installation took a bit longer than expected and they had another job to do after ours, they took the time to go over everything with us - the installation, explaining the operation of the equipment, warranties and some additional ideas about how we can make our home even more energy efficient. This company has truly found the recipe for success - treating customers like family and doing those extra little things that will create customers for life...and we will definitely be one of those!
Amanda Alexander
Amanda A.
Hometown has helped us with HVAC issues a couple of times. Many companies default to selling you a new unit when it is fixable. Wes has never tried to sell us a new unit, just fixed the problem.
Ted Z
Ted Z
What can I say that hasn't already been said? Wes and the Hometown crew are awesome. They installed a top-notch dual zone Carrier system, including running all the new ductwork for a basement that I am finishing. They were even able to work around (and in some cases fix) some of the framing problems that I had. The price point was highly competitive and they offer several options to fit your needs, wants, and budget. Always on time, highly responsive, respectful, and very informative - I've learned a lot just by talking with them. Thanks Hometown!
Tony Anderson
Tony A.
We had Hometown Heating & Air come in today to replace a motor in our damper. It was easy and quick to schedule with them. They are very reasonably priced compared to others we have used in the past. Will was on-time, professional, and a likeable guy. Oh and we had them come in yesterday and replace our water heater....again, very reasonably priced and quick to respond. We will be calling on them again in the future.
Tara Chappelear
Tara C.
Will came out today to service our AC. Wow! He was very professional and extremely friendly. I would definitely recommend Hometown Heating and Air and the cost was very reasonable!
Suzanne H Saunders
Suzanne H S.
Will is always on time, very kind and professional. We always have a great experience with Will and Hometown Heating and Air.
Got the fastest response ever quickest repair ever cheapest repair price ever for the repairVery happy with my service Will only use them from now on! Even honored my veteran status !!
Another outstanding experience with Hometown HVAC. Fairly priced and educated about the repair. Great Team at Hometown!
Will came out Tues to give me a second quote (at no charge) on AC replacement. He was very informative and I got a much better deal. I did get a cash pay discount which was a big plus, but they do offer financing. I received an electronic quote comparing 4 options and was able to choose what I wanted and sign off through email. I did that Tues night and was expecting to have a new unit installed the next week. I got a call Thur from Lori who said they could come out Friday if I was available. Wes and Ryan completed my install. They were prompt and answered all my questions, gave me some tips, and cleaned up. I believe they went the extra mile to repair damaged ducts and reinforced an area prone to damage. I highly recommend this company. Everyone I talked to and worked with was kind and informative. I never felt pressured or rushed. Great value for the service and equipment.
Will came out to address my AC issue yesterday. He was great! I actually feel like I made a new friend. Who can say that about their HVAC technician? I would definitely recommend HH&A for their prompt attention to my service request and the fact that all their employees are professional, courteous, respectful and just plain nice.I wish all my home maintenance issues were this easy to deal with!
Will from Hometown Heating & Air serviced my unit last week. As usual, he was so professional. I have a great deal of confidence in this company and the men they employ.
Will came out last week after our upstairs AC went out. Not only did I get an appointment for the next day he was fantastic. He was very informative and I didn't feel like he was trying to push any products or services on me during his service call. I have used other HVAC companies in the past and I will never call anyone else again. Hometown Heating & Air is the only one I will use!