Hometown Heating & Air Reviews

Hometown Heating & Air Conditioning strives for 5-star service with each appointment. Have we recently performed heating and air repair, maintenance service, or AC system replacement for you and your family? If so let us know how we did. We love to hear feedback from our customers and strive for five star service with each and every HVAC job. Please read our recent heating and air reviews below.

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Excellent

Hometown Heating & Air

5.0

Based on 338 reviews

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Jeffrey T.

A great company to do business with. Very thorough, easy to communicate with and knowledgeable. Willing to explain the whys and why nots.

Response from the owner: Thank you for the review! We appreciate your business!

Jessica H.

Kind, knowledgable technicians. Glad to have a company that we can trust with our a/c needs!

Response from the owner: Thank you for the review! We appreciate your business!

Doug D.

We have used Hometown Heating and Air at two different locations. They are always responsive, courteous, professional and reasonably priced. We will continue to use them. They are simply good folks. Thank you Homtown and a special thank you to Max.

Response from the owner: Thank you for your business and for taking the time to provide a review!

Stephen B.

Customer service was great. Answered the phone on the second ring, got me scheduled in quick during a heat wave, called and asked if they could show up early, Lawton (the Tech) knew his stuff. Diagnosed the problem quickly and correctly and fixed it right the first time. They were more than fair and upfront with their pricing and my AC is pumping cold air again! I highly recommend Hometown heating and air for all your AC needs.

Response from the owner: Thank you for the review! We appreciate your business!!

Casey U.

Lee was very knowledgeable and responsive when I had questions. We took a while to decide which company to go with but reviews and Lee’s customer service put Hometown over the top! I could text Lee questions about the quote / revisions and he was so responsive and professional. He was here with the installers and checked in frequently to keep us updated and see if we had any questions. After install, he helped us get the needed apps on our phones so we could communicate with the systems. He was very thorough.

Response from the owner: Thank you so much for the kind review! We are very lucky to have Lee on our team! We appreciate your business!

Bob P.

Lawton arrived on schedule - very efficient, friendly and helpful. Also let me know what he was doing and what to expect with each step. Great service - thank you!

Response from the owner: Thank you for your business!

Charles A.

Technician showed up on time. Performed the maintenance on my heating system, checked all the necessary equipment and verified that everything worked. Lawton Mobley was very friendly and answered all my questions. Yesterday I had a problem with my ac unit and I called this morning to set up an appointment to have it looked at. Hometown gave me an appointment for 3:00 pm same day. The technician arrived on time and found the problem. Replaced a part. Maxwell Price was very professional and diagnosed the problem very quickly. Hometown has been an excellent company to do business with.

Response from the owner: Thank you for the review! We appreciate your business!

Tricia K.

I'm so glad to have found this company. Excellent communication regarding appointment/arrival time, arrived precisely on time and did a great job. I highly recommend.

Response from the owner: Thank you for the review! We appreciate your business!

John R H M.

Lee did a great job from start to finish. Fast response, accurate communications, knows the product, installation requirements, setup the installation team, who also did an outstanding job.

Response from the owner: Thank you for your review and we appreciate your business!

Kellen & Redina P.

Great customer service

Response from the owner: Thank you for the 5 star review! We appreciate your business!

brian O.

Highly recommend!! Excellent people and company!!

Response from the owner: Thank you for your review and we appreciate your business!

Tara C.

I love Hometown Heating & Air! Great customer service, extremely knowledgeable, honest, very reasonable and on time.I would highly recommend them to anyone!

Response from the owner: Thank you for the 5 star review! We appreciate your business!

MaryBeth B.

Great service and very professional! The experience from scheduling an appointment, the reminders and the status of when to expect the technician made this a great customer experience! And friendly!!! Thanks!

Response from the owner: Thank you for the review! We appreciate your business.

Jayme W.

100% satisfaction with hometown! Professional, knowledgeable, technically proficient, courteous and punctual staff! Pricing excels too!

Kyle B.

Hometown did an excellent job on my AC repair. They are honest, professional and fairly priced. If I have a need for them again, I will request that Max be my technician.

Response from the owner: Thank you for the review! Max is a great asset to our company! We appreciate your business.

Eddie M.

Couldn’t be happier. Lawton is very professional and always does a great job. It is a good feeling to work with a company you know that you can trust. I highly recommend Hometown.

Response from the owner: Thank you for the review! We appreciate your support of our business!

Alan Y.

Probably the best customer service I have ever dealt with in the industry. Very fair price, did not try to sell me on unnecessary services or equipment, immediately fixed the problem, showed me how to troubleshoot, and set me up with a service plan. A+ rating from me. Maxwell was awesome!

Response from the owner: Thank you for the review! We appreciate your business!

Clayton B.

Best service I have had in three years. My new heating and air guys. Would definitely recommend to anyone and everyone

Response from the owner: Thank you for the review! We appreciate your business!

Next Door Reviews

#1 Choice For AC Replacement Buford, GA

Contact us to schedule your heating and air repair, installation, or maintenance appointment today. We are your local choice for all your HVAC needs in Buford, GA, and also the surrounding areas. Trust our experience in Buford, GA. Our customers consistently give us five-star reviews. Call us today to find out why. We are here to serve you.

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