Hometown Heating & Air Reviews
Hometown Heating & Air Conditioning strives for 5-star service with each appointment. Please read our recent reviews below.
The Technician was polite and efficient and informative and on time.
Everyone I dealt with was very friendly. I was not pressured to buy anything and I got the feeling that they are very fair and honest. They arrived when they promised and replaced my furnace and A.C. the very next day. Everything looks great. I would highly recommend this company!
Nancy Pace C.
I called Hometown Heating & Air for maintenance on my heating system. They provided professional service, followed up with confirmation of appointment, and they have earned my business and trust. Highly recommend.
Hometown Heating & Air is one of the best service companies that I have ever dealt with. From start to finish, this company was amazing, meeting all of my needs above and beyond what was required. I have and will continue to recommend them to anybody in need of HVAC service.
I truly had a great experience. I called yesterday 1/5/2021 because my furnace kept cutting off. I was able to get an appt the very next day! Before the technician arrived I was notified by text he was on the way along with his name and contact info. Max showed up very punctual and with a great attitude. I talked to him about the problems I had been having and I was unsure if it was the furnace or the PEK for my smart thermostat. I knew the filter was clean because I had just replaced it not 2 weeks prior. Max took his time to understand and ask any questions then he got right to work to determine what the issue may be. He was able to resolve my issue and we talked about options to replace the furnace. I can’t begin to tell you how much of a great experience this was! I’ve, unfortunately, had issues with other HVAC companies and other contractors that see a woman and try to take advantage and quote me ridiculous prices. Max was respectful, friendly and took the time to educate me and I’m very appreciative! I would recommend anyone looking for a trustworthy and honest company to use them!
I'm very pleased with the service I received from Hometown Heating & Air. Great communication from the dispatcher. The technician (Maxwell) arrived on time, diagnosed and repaired the problem quickly and at a reasonable price. I'll use them again for sure.
Awesome service! Definitely impressed with the professionalism of the tech, Maxwell, while servicing our furnace. Highly recommend!
Always satisfied with the service we receive from Hometown Heating & Air. They are friendly, knowledgeable and dependable. I’d 100% recommend them to friends and family!
very happy with professionalism of Will
Had 2 ionizers installed and winter checkup done on both systems. The guys were on time, professional, and fast. Highly recommended.
Will was very efficient and provided great customer service. Answered all questions I had.
Great group, keep you updated every step of the way, always polite, & they know their stuff!
Great group of people. Always dependable, timely, and knowledgable.
Wil is great , he has serviced our system for year and has successfully extended the life and efficiency. Thanks Hometown
We just had a new mini-split AC/Heat pump installed by Hometown Heating & Air. We were going to get, as we always do, three estimates BUT after meeting Wes we felt so comfortable with him that we hired his company to do the job without even calling anyone else. We are so glad we did! His approach during our first meeting was that of a consultant - not a salesman. He did not try to over-sell us on anything and he took the time to explain why he was recommending the solution he presented to us. He also patiently took the time to answer all of our questions and concerns.We were so impressed with the professionalism and thoroughness of his installation crew. They were employees - not sub-contractors - neat, well mannered, very polite and they treated our home like it was their own. Even though the installation took a bit longer than expected and they had another job to do after ours, they took the time to go over everything with us - the installation, explaining the operation of the equipment, warranties and some additional ideas about how we can make our home even more energy efficient. This company has truly found the recipe for success - treating customers like family and doing those extra little things that will create customers for life...and we will definitely be one of those!