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Hometown Heating & Air Reviews

Hometown Heating & Air Conditioning strives for 5-star service with each appointment. Have we recently performed heating and air repair, maintenance service, or AC system replacement for you and your family? If so let us know how we did. We love to hear feedback from our customers and strive for five star service with each and every HVAC job. Please read our recent heating and air reviews below.

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Lee is very professional and knowledgeable. He took great care in checking everything for water damage in my system. He also made a few suggestions that would improve out system. He was friendly, answered all of our questions and explained exactly what needed to be done. Thank you!
Called today last minute and they were able to work me in same day. Fixed my issue and we are as good as new!
As usual, the technician arrived right on time. I called late last week to let them know there was a potential problem with one of our heat pumps. He checked everthing out and went ahead and performed the bi anual service. All is in good order. Very satified, as always!Don S.
Hometown Heating and Air has the best customer service by far. We called them with a problem with our thermostat and they came straight out. Lee spent a little time trouble shooting and discovered our problem. He spent less than 2 hours here and everything is working great now. We highly recommend Hometown Heating and Air.
Your service technicians are all very professional. It was nice that you could inspect the furnace today.
Muchas gracias por venir a chequear el sistema de aire condicionado,agradesco mucho a Hometown heating & aire por su cuplimiento de precuparse que todo esta muy bien y por cambiar mi filtro de aire gratuitamente, Hometown heating & aire su precupan por sus cliente.. Thank you so much 🙏
Max is my technican. He came out in November to service my house. I really feel our house is for the better getting the VIP treatment form this great company. Everyone I know already uses this company for their honesty, and dedication. Thank you all!!!!
Great service every time!
(I shared this with Hometown directly, so if you also see it on their site or something, it's there with permission. 🙂 About 10 years ago, we had a new HVAC system installed and it never quite ran right. After countless service calls from techs who basically shrugged their shoulders, a supervisor eventually identified that a jumper was improperly set which was turning on the system's heat strips every time the system called for heat OR cooling, so -- no surprise -- our monthly electricity bills were routinely hundreds of dollars higher than they'd been. Even after that issue was resolved, our new system was still disappointing, at best. Every winter, my wife and I would regularly notice that whenever the heat would run, it felt like cold air was coming out of the vents and it took a very long time to warm up the house. We resigned ourselves to using space heaters and electric blankets. We'd foolishly entered into a cheap maintenance agreement with the original installers and came to learn that all they seemed to want to do was upsell us on stuff we probably didn't need and tell us why smart thermostats were bad. After a few remodels -- where our contractor brought in Wes for HVAC work -- I asked her if Hometown did system maintenance and once I learned they did, I immediately made an appointment. At our most recent "pre-winter" service call, my wife and I explained to Maxwell how something had never been working well with our heat, so he looked at the board and determined that the heat-pump's reversing valve was constantly getting energized and putting out cooling (and calling for heat strips), so he bypassed that board weirdness and immediately thereafter, we noticed that when the system called for heat, the vents would put out actual heat, not a tepid mix of heat and cold! For nearly a decade, we'd been waved away, "Oh, you silly homeowners, that's just how heat pumps work; you'll get used to it" but my wife and I knew something was wrong with that answer. We are SO GRATEFUL to Maxwell for this (simple?) fix and what we're sure will be a large drop in our electric bill! THANK YOU, MAXWELL!!!
Great service and very professional! The experience from scheduling an appointment, the reminders and the status of when to expect the technician made this a great customer experience! And friendly!!! Thanks!
These folks do a superb job removing and replacing old units with new Carrier units. Also we had a capacitor fail in one of our Carrier units and they were there to replace the capacitor within 2 hours of the call. So Great Service!
Such nice people. I called and they set up an appointment for the next day. The tech was amazing with my hovering and asking all kinds of questions. I ended up needing a new unit and they installed it the very next business day. I will forever use them. They came recommended from 2 of my neighbors. Best group of people ever.
100% satisfaction with hometown! Professional, knowledgeable, technically proficient, courteous and punctual staff! Pricing excels too!
Hometown did an excellent job on my AC repair. They are honest, professional and fairly priced. If I have a need for them again, I will request that Max be my technician.
😀We put in a new compressor last year at our home and just put a heat pump in our Daughters home last week. First class outfit - prompt, courteous, done right! I would recommend Hometown Heating to anyone.

Tony M
Couldn’t be happier. Lawton is very professional and always does a great job. It is a good feeling to work with a company you know that you can trust. I highly recommend Hometown.
From the initial phone call for a quote, through the installation and the follow through, Hometown Heating & Air has exceeded my expectations. Lee arrived on time for the quote, he was professional, courteous and extremely knowledgeable. He offered a competitive price and patient throughout the whole process. He was quick to respond with any answers to the questions I had about the company, products and services offered. The installation went just as smooth. The installation crew arrived on time, installed the new HVAC system and cleaned up after they completed the install as if they had not been here. I'm extremely happy choosing Hometown Heating & Air from the handful of companies that gave me quotes. I will most definitely recommend them to anyone needing HVAC services. I'm switching my annual maintenance HVAC service over to Hometown Heating & Air. I plan to get my second HVAC until replaced next year and Hometown Heating & Air will be the company to do it.
Lee was absolutely amazing!! We’ve had 3 people in the past year come out to “try” to fix our HVAC and he fixed it within 20 minutes without having to replace anything but upgrading my thermostat! I am go grateful for the quick and easy service that I received! I called yesterday and they were able to fit me in the next day! I will most definitely use this company again and refer EVERYONE to use them! Thank you guys! And Lee needs a raise!
Probably the best customer service I have ever dealt with in the industry. Very fair price, did not try to sell me on unnecessary services or equipment, immediately fixed the problem, showed me how to troubleshoot, and set me up with a service plan. A+ rating from me. Maxwell was awesome!
Technician showed up on time. Performed the maintenance on my heating system, checked all the necessary equipment and verified that everything worked. Lawton Mobley was very friendly and answered all my questions.
My friend, Patty Conley recommended Hometown Heating & Air when I came home from Thanksgiving holiday to a cold house. After reading all the 5 star Google reviews, I immediately called and Maxwell was sent out the following day. He was very kind and professional, carefully explaining and showing photos of what the issue was so that I understood what was needed and why, to repair my system. I was so impressed, I immediately signed up for the yearly maintenance program as well. I can't remember the last time that I was happy to spend unexpected money with a service company. Well, not happy - as it was an expensive repair, but I didn't feel I was being taken advantage of. I also like doing business with small companies, especially small companies of this caliber. From my first call with Bree, to a follow up call with Angel and Laura where Maxwell had to come back out (relay switch got stuck, so fan was constantly running), every single person made me feel as though I was their only and number one customer. I look forward to a continued relationship with this company. Thank you Hometown Heating & Air team! I'll tell anyone looking for a reputable company to call your team!
From the first phone call to our follow up conversation, I could not have asked for a better experience. The home office was professional, friendly, timely, and very helpful. Max was extremely knowledgeable and honest about what needed to be done and gave me options to choose from. He was thoughtful in those options and kept my personal situation in mind. I was super impressed and will gladly recommend this company! Thank you Hometown H&A!
Best service I have had in three years. My new heating and air guys. Would definitely recommend to anyone and everyone
Love these folks. Very honest and do quality work. Also, very friendly and professional. I would recommend them to anyone.
Called Hometown Heating and Air at 6pm one night. They called us back and Lee was at our house by 2:15pm the next day! Wonderful service and great price. Love this company!
Very prompt and thorough service.
Hometown is the most responsive and courteous company I have ever used. I will recommend to anyone.

#1 Choice For AC Replacement Buford, GA

Contact us to schedule your heating and air repair, installation, or maintenance appointment today. We are your local choice for all your HVAC needs in Buford, GA, and also the surrounding areas. Trust our experience in Buford, GA. Our customers consistently give us five-star reviews. Call us today to find out why. We are here to serve you.

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