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Hometown Heating & Air Reviews

Hometown Heating & Air Conditioning strives for 5-star service with each appointment. Have we recently performed heating and air repair, maintenance service, or AC system replacement for you and your family? If so let us know how we did. We love to hear feedback from our customers and strive for five star service with each and every HVAC job. Please read our recent heating and air reviews below.

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Excellent
5.0
Based on 331 reviews
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Lawton arrived on schedule - very efficient, friendly and helpful. Also let me know what he was doing and what to expect with each step. Great service - thank you!
Response from the owner: Thank you for your business!
Technician showed up on time. Performed the maintenance on my heating system, checked all the necessary equipment and verified that everything worked. Lawton Mobley was very friendly and answered all my questions. Yesterday I had a problem with my ac unit and I called this morning to set up an appointment to have it looked at. Hometown gave me an appointment for 3:00 pm same day. The technician arrived on time and found the problem. Replaced a part. Maxwell Price was very professional and diagnosed the problem very quickly. Hometown has been an excellent company to do business with.
Response from the owner: Thank you for the review! We appreciate your business!
I'm so glad to have found this company. Excellent communication regarding appointment/arrival time, arrived precisely on time and did a great job. I highly recommend.
Response from the owner: Thank you for the review! We appreciate your business!
Lee did a great job from start to finish. Fast response, accurate communications, knows the product, installation requirements, setup the installation team, who also did an outstanding job.
Response from the owner: Thank you for your review and we appreciate your business!
Great customer service
Response from the owner: Thank you for the 5 star review! We appreciate your business!
Quick customer service for scheduling, wonderful tech that explained many areas of the AC workings and was able to get me working again....all in the day! He was honest and friendly and I highly recommend them.
Response from the owner: Thank you for your review and we appreciate your business!
The team at Hometown Heating and Air is exceptional! I have been using them for several years and recommend them to everyone including my clients. They are quick to respond and professional. Best part is most of employees have been there for years so you get to know the service techs that come out twice a year. They know your property and history so makes for easy interaction. HIGHLY RECOMMEND!!
Response from the owner: Thank you for the kind review! We appreciate your business and continued support of our business!
Super knowledgeable, friendly, and upfront. This will be the only number I call for my future heat/AC issues!
Response from the owner: Thank you for your review! We appreciate your business.
Highly recommend!! Excellent people and company!!
Response from the owner: Thank you for your review and we appreciate your business!
Highly, highly recommend without any reservations! Hometown Heating & Air installed a new Carrier Furnace, AC, and Evap coil, etc. today (04/18/24). Lee the HVAC tech worked with my wife and I to fit within our budget and recommended a great Carrier system. He even responded to our questions on a WEEKEND when he was off schedule!!! Price was reasonable and competitive with other brands and installation was done 3 days after we made the decision. Lee and Wes showed up on time and took apart my old system, carefully installed a new Carrier system and tested both AC and heat to make sure everything were working as they should. They showed us how to operate the new thermostat, how to change the upgraded large air filters (16x25x4 size, long lasting ones) and then carefully picked up everything and cleaned up after they were done. Very thorough and professional. Hands down one of the best experience.
Response from the owner: Thank you so much for the review! We are so happy your are so pleased with the service received! Thank you for your business!
Hometown Heating & AirDid their yearly checkup on my heating. Very friendly and professional. Completed all the service checks efficiently and replaced a part that was well below the manufacturer’s required specifications. Job well done. System is working well for the upcoming heating season. Hometown Heating preformed a spring air conditioning checkup and found a sensor that was not functioning properly and replaced it. Now we are ready for the summer months. Air conditioning is working correctly.
Response from the owner: Thank you for the review! We appreciate your business!
I love Hometown Heating & Air! Great customer service, extremely knowledgeable, honest, very reasonable and on time.I would highly recommend them to anyone!
Response from the owner: Thank you for the 5 star review! We appreciate your business!
Great service and very professional! The experience from scheduling an appointment, the reminders and the status of when to expect the technician made this a great customer experience! And friendly!!! Thanks!
Response from the owner: Thank you for the review! We appreciate your business.
100% satisfaction with hometown! Professional, knowledgeable, technically proficient, courteous and punctual staff! Pricing excels too!
Hometown did an excellent job on my AC repair. They are honest, professional and fairly priced. If I have a need for them again, I will request that Max be my technician.
Response from the owner: Thank you for the review! Max is a great asset to our company! We appreciate your business.
Couldn’t be happier. Lawton is very professional and always does a great job. It is a good feeling to work with a company you know that you can trust. I highly recommend Hometown.
Response from the owner: Thank you for the review! We appreciate your support of our business!
Probably the best customer service I have ever dealt with in the industry. Very fair price, did not try to sell me on unnecessary services or equipment, immediately fixed the problem, showed me how to troubleshoot, and set me up with a service plan. A+ rating from me. Maxwell was awesome!
Response from the owner: Thank you for the review! We appreciate your business!
Best service I have had in three years. My new heating and air guys. Would definitely recommend to anyone and everyone
Response from the owner: Thank you for the review! We appreciate your business!
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Contact us to schedule your heating and air repair, installation, or maintenance appointment today. We are your local choice for all your HVAC needs in Buford, GA, and also the surrounding areas. Trust our experience in Buford, GA. Our customers consistently give us five-star reviews. Call us today to find out why. We are here to serve you.

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