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Hometown Heating & Air Reviews

Hometown Heating & Air Conditioning strives for 5-star service with each appointment. Please read our recent reviews below.

Will was very efficient and provided great customer service. Answered all questions I had.
Brittany Hensley
Brittany H.
J Davis
J D.
Will is the best service person I've ever used...he is so nice, very courteous, professional and trustworthy. I highly recommend this company and will continue to use them for my heating & air needs!
Charlie Layson
Charlie L.
Great group, keep you updated every step of the way, always polite, & they know their stuff!
Samantha Allen
Samantha A.
Max was friendly and patient to listen and answer each of my questions. They were prompt with returning my phone call for an appt and quick to get someone to my house. Friendly service with each interaction! I would absolutely recommend!!
Great group of people. Always dependable, timely, and knowledgable.
Jan Moore
Jan M.
The technician was very prompt and professional. He was also very knowledgeable and very friendly. I always receive great service from Hometown!
Roger Darr
Roger D.
Technician arrived on time. He performed routine heating service on 2 gas furnaces. He was friendly, knowledgeable, and professional. I would recommend Hometown Heating & Air to everyone.
Debbie DuPont
Debbie D.
Appointment time was prompt and Maxwell was friendly, courteous, and efficient.
Christie Tarpley
Christie T.
Will Brown came out to do our annual servicing and I am so happy to know our systems are functioning well and we won't be left in the cold this fall. I highly recommend their extremely affordable bi-annual maintenance program!!
Gary Blanchard
Gary B.
As always the best service from Will Brown. Very polite and knowledgeable. Won't use any other company but Hometown.
Wil is great , he has serviced our system for year and has successfully extended the life and efficiency. Thanks Hometown
We just had a new mini-split AC/Heat pump installed by Hometown Heating & Air. We were going to get, as we always do, three estimates BUT after meeting Wes we felt so comfortable with him that we hired his company to do the job without even calling anyone else. We are so glad we did! His approach during our first meeting was that of a consultant - not a salesman. He did not try to over-sell us on anything and he took the time to explain why he was recommending the solution he presented to us. He also patiently took the time to answer all of our questions and concerns.We were so impressed with the professionalism and thoroughness of his installation crew. They were employees - not sub-contractors - neat, well mannered, very polite and they treated our home like it was their own. Even though the installation took a bit longer than expected and they had another job to do after ours, they took the time to go over everything with us - the installation, explaining the operation of the equipment, warranties and some additional ideas about how we can make our home even more energy efficient. This company has truly found the recipe for success - treating customers like family and doing those extra little things that will create customers for life...and we will definitely be one of those!
We had Hometown Heating & Air come in today to replace a motor in our damper. It was easy and quick to schedule with them. They are very reasonably priced compared to others we have used in the past. Will was on-time, professional, and a likeable guy. Oh and we had them come in yesterday and replace our water heater....again, very reasonably priced and quick to respond. We will be calling on them again in the future.
Got the fastest response ever quickest repair ever cheapest repair price ever for the repairVery happy with my service Will only use them from now on! Even honored my veteran status !!
Another outstanding experience with Hometown HVAC. Fairly priced and educated about the repair. Great Team at Hometown!
Will came out Tues to give me a second quote (at no charge) on AC replacement. He was very informative and I got a much better deal. I did get a cash pay discount which was a big plus, but they do offer financing. I received an electronic quote comparing 4 options and was able to choose what I wanted and sign off through email. I did that Tues night and was expecting to have a new unit installed the next week. I got a call Thur from Lori who said they could come out Friday if I was available. Wes and Ryan completed my install. They were prompt and answered all my questions, gave me some tips, and cleaned up. I believe they went the extra mile to repair damaged ducts and reinforced an area prone to damage. I highly recommend this company. Everyone I talked to and worked with was kind and informative. I never felt pressured or rushed. Great value for the service and equipment.