Home » Reviews

Hometown Heating & Air Reviews

Hometown Heating & Air Conditioning strives for 5-star service with each appointment. Please read our recent reviews below.

A/C Tech Will arrived on time, and was very professional. He understood my problem and repaired my unit so I should not have this issue again. I will definitely will be using Hometown Htg. & Air again if necessary !
We had used Hometown previously to replace an AC unit and they were great, so when my heater stopped blowing hot air they were they only company I called. Will Brown came out the next day and diagnosed the problem and got our heater working again. He was super courteous and made sure I understood what the problem was and how the solution would fix it. Hometown has been terrific to work with and I recommend them to anyone who is looking for HVAC service.
Been using them the last 3 years. Always on time and ready to do the job!!😎
Called and left a message on a Saturday that ac was not working, they returned my call and sent a tech out Monday. Will was very polite, professional, and helpful. Definitely recommend for your heating and air needs.
Will came out today to do our summer service and he was excellent. Was kind, courteous, super informative and was easy to ask questions about our older unit too. This company sets such a wonderful standard with service unlike any other! I recommend them to everyone!
Outstanding customer service once again! I’ve been using this company for a little over a year now and the customer service is above par in the industry. Would highly recommend this company.
Peggy Rich
Peggy R.
They responded quickly to my service request. Always friendly and very professional.
Will was great! Very professional and was accommodating working around family being home. Quick turn around from Wes. Thanks!
Top notch professionalism from start to completion. I was so excited and relieved realizing I had chosen the best company for my needs. Better than I ever expected. I hope my property manager took note !!!
Jan Moore
Jan M.
The technician was very prompt and professional. He was also very knowledgeable and very friendly. I always receive great service from Hometown!
Joe McIntire
Joe M.
Found many recommendations for Hometown on Nextdoor so contacted Lori to set up an estimate. Wes came when promised. Insurance papers were provided when requested. Gave 3 options for systems from 'good' to 'best'. Crew was efficient installing unit and duct work. Will have them back out once framing/drywall done to install registers & fire unit up. Pricing was fair and I am pleased with the work done so far.
Paul Dean
Paul D.
Wes knows this business well and delivers excellent products at excellent pricing. His crew is top notch and you will know you are dealing with pros from start to finish. I give my highest recommendation.Steve
Hometown Heating & Air are awesome! Wes knows what he is doing & solved a problem that 3 other companies couldn't figure out. The last issue we had was resolved from Will Brown at Hometown. He was extremely professional, friendly and got the job done fast. Hometown Heating & Air are trustworthy & the best in the industry!
Steve Tignor
Steve T.
Knowledgeable, Personable, Quality and priced right.
Stephen Cofield
Stephen C.
This is the third time I have used these guys. I have used them twice for maintenance issues and once to install a mini-split in my basement. Every experience has been great!! Wes made a great first impression. I was sure I would need a new unit. He thoroughly checked it out, fixed the problem and said I could probably get several more years out of it. I feel like most companies would have just pushed me into a new unit that I honestly could not afford at the time. Will Brown came out today. He is the man!! Great Techs, fast on time responses, fair pricing, honest business practices...I could not ask for more!!!
Mrs. Owens
Mrs. O.
The technician Will was very professional and courteous. He quickly figured out what the problem was with our heating unit. A part had to be ordered but he was out the next day getting our unit up and running. We live in Jefferson and some neighbors had recommended this company. After reading positive reviews, I was tickled they were able to get to us pretty quickly. Although Buford is not too far, I'm sure they are all over the area. The charges were very reasonable. We were glad to find this nice company for when we may need help with our central unit in the future.
Sharon Lee
Sharon L.
I can't say enough about Hometown Heating & Air. Will is knowledgeable and responsive. Our family is happy to recommend them anytime!
Tony Zanardo
Tony Z.
Wes is amazing! Always takes the time to explain things in a way I understand and is very helpful. So blessed to have an honest HVAC guy I can trust!